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Shipping to Italy
Country Cart:
Less than 45€ From 45€
Full Italy 4,49€ FREE

Free shipping with "Strawberry" games

You get free shipping to Italy if you buy a game signed with the "Strawberry".

Payment methods

The uplay.it store accept the following payments:
• Advanced bank transfer
• Credit card via Paypal
• Credit card via PayPlug
• Crypto currency via Utrust
• Cash on delivery (3,00 euro added to the total for the insurance cost) only for shippings to Italy
All the prices are 22% IVA (VAT) included, where available, and, in the page of each item, there's an icon that represent the current availability of that item in our warehouse, so that the shipping times are known.
More informations are available through the link "conditions" present in the bottom of every page of the site.

Delivery times

Thanks to statistics compiled with the help of our customers over the years, we have been able to estimate delivery times as 24 hours in the Italian national territory and 48 hours for the islands, with few exceptions.

Orders containing only in-stock products (i.e., including products all bearing indications of shipment in 24 hours within the corresponding colored information sticker) are processed the same day of the order if placed by 2:30 pm. Unavailable items will be ordered and times vary from product to product, so we encourage customers to check the estimates, where available, shown within the dedicated sticker for each item (However, the times given remain approximate and may vary, even significantly beyond our control, because they are subject to sudden and unforeseeable unavailability at the supplier or subject to delays due to force majeure, such as delays in supplier shipment, customs waits or other). In any case, for more accurate and up-to-date information in real time, we recommend contacting us through the tools in the Contact section.

Shipping cost

You can read the shipping cost for Italy in the table above. For the International shipping flat rate is repoted on cart during the order.

If you choose to pay with cash on delivery, you always have to add 3,00 euro to the total for the insurance cost (for shipping to Italy).



FAQ:

What happen if the courier tries to deliver the package but I'm not present??

In the case that you're not present at the moment of the delivery, the courir will try again the working day after.

ATTENTION:  the courier will try 2 times to deliver the package, then the package will be held for 5 days in the courier warehouse: you can go to the courier warehouse to take the package or you can ask for a third delivery but, in this case, you'll have to pay 8 euro extra by cash.

IMPORTANT: as soon as the package will be shipped, you'll receive a email from uplay.it with the tracking number, so that you can check the status of the shipment on the courier website (www.gls-italy.com or www.ups.com or www.brt.it). You'll have to pay attention on your shipment in the case of delivery issues..

What happen if the package is be shipped back to the sender or if I do not want it anymore?

In the case that it's not a uplay.it responsibility (for example: wrong or incomplete address, package rejection), youplay.it will refund the total paid for the order excluding the shipping cost.In the case of shipment with a payment via cash on delivery, the customer will have to pay the shipping cost within 7 days from the receiving of our notice via paypal, postal order, bank transfer, postagiro.

In the case I still want the package?

In the case that you still want to receive the package, you'll have to pay the shipping cost again for the new shipment.


The customer, choosing to buy from uplay.it store, declares to understand and accepts all the terms and conditions written above.